Safety

What to do if your account is locked or restricted

Your account may be locked or restricted if we detect suspicious activity, safety concerns, or behavior that may break our community guidelines.

This can happen for reasons such as:

• Unusual login activity
• Spam-like behavior
• Reports from other users
• Inappropriate profile content
• Suspicious payment or subscription activity
• Attempts to misuse the app

If your account is locked or restricted, you may see a message in the app explaining what happened or what steps to take next.

If you believe this was a mistake, contact support and include any relevant details. Our team can review the situation and let you know whether the restriction can be changed.

Creating a new account to avoid a restriction may lead to further action.